When the size is displayed in GB in the Content Size table report, items smaller than 1 GB are shown as 0
Search in the Inactive Content table report is not returning any results
"Error: System.Data.SqlClient.SqlException (0x80131904): duplicated locations" error in the Portal Tree Updates job when processing SharePoint lists with more than 1,000,000 items
Occasionally events sent using the client-side Extended Tracking API contain incorrect SPIDs
"Object Reference not set to an instance of object" error in the Portal Tree Updates job when processing site welcome pages in SharePoint Online
Processing the SharePoint portal tree after upgrade takes a long time
"The operation failed because an index or statistics with name already exists" error in the Usage Data Processing job
Long explanations do not show up in surveys reports
"Request failed when trying to get SharePoint Page related info. Error: Cannot invoke method or retrieve property from null object." error in the browser console when editing rich text fields in SharePoint 2019
Occasionally the modern Tracking Agent does not send a Pageview event when clicking on links from the navigation panel in modern document libraries
Occasionally the modern Tracking Agent sends a Search event with a NULL search term when performing a search on modern pages with the Activity web part
"There is already an object named 'PK_tab_sharepoint_tree_spids' in the database" error when upgrading to version 3.1.0
"An item with the same key has already been added" error upon saving a new SharePoint tree adaptor with a name that was already used before
"Cannot activate online" error in the product activation page when using Chrome
Added the ability to select which SharePoint on premise site collections to track in the SharePoint Tree Adaptor
Occasionally the modern Tracking Agent does not send a video Play event when the "Play" button is clicked after a video that was auto played was paused
Occasionally the modern Tracking Agent does not send a Pageview event when clicking on a search result located in a renamed document library
Built-in support for the Site Statistics feature in SharePoint modern sites
Increased the default SQL timeout to rebuild the tree table indexes
"Failed with error: Cannot convert argument "parameters"" error in the in the tracking agent deployment PowerShell script for SharePoint Online
"Error: PTU post processing failed. System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding." error in the Portal Tree Updates job
Occasionally the modern Tracking Agent does not send a pageview event in addition to a search result click event when clicking on documents in SharePoint 2013 customized search pages
Built-in support for MFA in the tracking agent deployment PowerShell script for SharePoint Online
False alert in the Diagnostics Dashboard for the Portal Tree Updates job when it is scheduled to run weekly over the weekend and the job is completed in the following calendar week
"Error: Handling SharePoint adaptor failed: System.Data.SqlClient.SqlException (0x80131904): ERROR: Violation of PRIMARY KEY constraint 'PK__#idsToUp__3213E83F719F4C79'. Cannot insert duplicate key in object 'dbo.#idsToUpdate'. Error number: 2627; Proc: stp_sharepoint_tree_persist_spids_map_location" error in the Portal Tree Updates job after adding a new site collection when using with the new tree processing method by SharePoint IDs
"Error: Guid should contain 32 digits with 4 dashes" error when filtering a report by website item and the selected language in the UI is German or Spanish
No results found for table widgets when using the Data Export API
Occasionally web applications are marked as deleted in the Analysis Center when the "Failed to get web applications" error occurs in the Portal Tree Updates job
Occasionally pageview events for Asset Library pages are not mapped to the SharePoint tree structure when using the modern agent
Support for forms based authentication in the SharePoint Tree Adaptor configuration page
"Error: System.ArgumentException: The requested value 'Default' cannot be found." error in the Portal Tree Updates when importing data from SharePoint 2016 in Spanish
"Error: System.FormatException: Input string was not in a correct format." error in the Portal Tree Updates when importing data from SharePoint 2016
Built-in support for switching to a SharePoint DR farm in the Portal Tree Updates job when importing data from SharePoint 2016 and 2019 via the SharePoint REST API
"Error: The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name 'dbo.tab_sharepoint_tree_spids' and the index name 'PK_tab_sharepoint_tree_spids'." error in the Portal Tree Updates job when importing data from SharePoint 2013 in DB mode
"Error: Found records with same Locations (new_loc) in #mergedStg table. Items with duplicated locations moved into dbo.tab_mergedStg_duplicated_locations table. Process stopped." error in the Portal Tree Updates job
The links to Visitor Engagement and Acquisition in the intro screen are broken
Occasionally an unnecessary search event with 0 search results is sent right after performing an unsuccessful search (without clicking on any of the search results) in modern experience document libraries in SharePoint Online
Support for deploying the tracking agent solution on multiple SharePoint Online site collections automatically
"Error in SharePointModel: The property or field has not been initialized." error in the tacking agent when navigating to blog site pages
Occasionally a video auto-play event is not sent by the tracking agent when using Chrome/FireFox
When using the modern tracking agent surveys and message bars do not show up in SharePoint Online pages
"Exception: System.Net.WebException: The remote server returned an error: (400) Bad Request." error in the Portal Tree Updates job in Changes mode when importing sub-sites from SharePoint on-prem via the SharePoint REST API
The tracking agent occasionally captures an incorrect URL for documents clicked on from document library search results in SharePoint Online
"Uncaught Error: SP.Runtime.js is already loaded" error in the tracking agent when navigating from a classic page to a modern one
"XML Parsing error: syntax error" error in the modern tracking agent when using SharePoint global search in Chrome and FireFox
Occasionally a page view event is not sent by the tracking agent when clicking on list items in modern lists
Occasionally a page view event is not sent by the tracking agent when clicking on folders and sub-folders in modern document libraries
The default content type for documents stored in the Site Assets library is list item instead of document when importing the tree structure via the SharePoint REST API
"Cannot resolve the collation conflict between 'Latin1_General_CI_AS' and 'SQL_Latin1_General_CP1_CI_AS'" error in the Portal Tree Updates job
"AddOssSearchResultsPageToSites failed: System.Data.SqlClient.SqlException (0x80131904): Conversion failed when converting the varchar value" error in the Portal Tree Updates job
Updates for user categories from SharePoint user profiles are occasionally not processed when importing the data from the SharePoint REST API
Updates for users and groups from multiple SharePoint on-premise farms are occasionally not processed when importing the data from the SharePoint REST API
"The SMTP username is not a valid address" error when trying to share a report via email in case user credentials are not specified in the Mail Settings
"Error: System.Net.WebException: Unable to connect to the remote server" error in the Portal Tree Updates job when importing data in changes mode for SharePoint 2016
"Error: System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding." error in the Portal Tree Updates job when importing data in changes mode for SharePoint 2016
"Warning: Couldn't find the IP database in location: [CardioLog Installation Folder]\CardioLog\MaxMind\GeoIP.dat" warning in the Event Collector web application
"Error : System.Data.SqlClient.SqlException (0x80131904): Cannot insert duplicate key row in object 'dbo.tab_users' with unique index 'IX_tab_users_useraccountname'. The statement has been terminated." error in the Users and Groups job
"Failed to store Site Collection, System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired" error in the Portal Tree Updates job
Updates for users and groups from SharePoint online are occasionally not processed when importing the data from the SharePoint REST API
"There was a problem retrieving user categories" error when trying to add a new user category from SharePoint user profiles in system configuration
"Inactive Content" table report cannot be filtered by website item
"Inactive content" table report "Last viewed on" column is empty
"Minimum value" in Advanced settings shows results greater than and not equal to this value in Onsite Search reports
"Exception: System.Net.WebException: Unable to connect to the remote server" error in the Portal Tree Updates job when importing the data from the SharePoint REST API
Drill down from Active User Categories table report does not filter the results by the selected category
"404 (Not Found) error" for the CardioLogAgent.js file after upgrade
Search result click events for PDF and VSDX documents are not mapped to the tree
"The remote server returned an error: (500) Server Error." error in the Portal Tree Updates job when importing updates for titles of root site collections from the SharePoint REST API in changes mode
False alert in the Diagnostics Dashboard for the Portal Tree Updates job when it is scheduled to run earlier than 00:00
"The remote server returned an error: (400) Bad Request." error in the Portal Tree Updates job when importing new personal sites from the SharePoint REST API in changes mode
Search result click events for list items are not mapped to the tree when using the modern agent
"Min Failure" in Advanced settings shows results greater than and not equal or lower than this value in the Onsite Failed Search Phrases report when the value is set to 0
Campaign titles in the Internal Traffic Sources report end with "/#" when SharePoint MDS mode is enabled
"Error: System.DirectoryServices.DirectoryServicesCOMException (0x80072028): A more secure authentication method is required for this server." error in the Users and Groups job when using secure LDAP
"AddOssSearchResultsPageToSites failed: System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding." error in the Portal Tree Updates job
The number of page exits in the Exit Pages table report is incorrect when using the modern tracking agent
"Found records with same Locations in #mergedStg table. Process stopped." error in the Portal Tree Updates job
Import SharePoint users, groups and user attributes from SharePoint using the SharePoint REST API
The number of threads used by the Portal Tree Updates job is configurable
"Email address is not valid" error when adding a recipient to a report distribution list, due to email domain extension limit of 2 - 4 characters
"Exception: System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: Only one usage of each socket address (protocol/network address/port) is normally permitted" error in the Portal Tree Updates job when using the SharePoint 2016 adaptor
Support for TLS 1.2
Support for tracking modern sites and pages in SharePoint Online
Missing items in Portal Tree Updates in "changes" mode when the items no longer exist in the SharePoint change log
"Exception occurred: Failed to process preloaded data. See inner exception for details." error in the Yammer adaptor
Support for host named site collections in SharePoint 2016
"Error : 'Users' process couldn't finish importing data because of the following error: Failed to load data. System.NullReferenceException: Object reference not set to an instance of an object." error in the Social Updates job when importing data from Yammer
"Error : 'Managers' process couldn't finish importing data because of the following error: Failed to load data. Intlock.Infra.FluentHttpClient.Exceptions.FailedRequestException: Failed response is received.
Status code: 404 NotFound." error in the Social Updates job when importing data from Yammer
Retrieve changes only when importing the tree structure via the SharePoint REST API
Restored SharePoint content is restored in the tree structure as well to keep data consistency
New custom lists created under SharePoint 2013 team sites are not imported to the SharePoint Tree when the changes mechanism is enabled in the Portal Tree Updates job
Added trial limitations
Support for using anchors (#) in URL for Shorten Links
Improved performance for automatic archiving
Added recovery mode for the Portal Tree Updates job
Improved handling of SharePoint duplicate content when importing metadata fields
"String or binary data would be truncated" error in the Yammer Updates job
Import Yammer metrics in UTC in the Yammer Updates job
Filter Yammer reports by local time zone (convert to UTC)
"'Users' process couldn't finish importing data because of the following error: Nullable object must have a value" error in the Yammer Updates job
Incorrect number of followers imported by the Yammer Updates job
Store information about deleted followers in Yammer
Messages of deleted conversations in Yammer do not appear in reports
"System.NullReferenceException: Object reference not set to an instance of an object." error in the Portal Tree Updates job when importing SharePoint 2016
"Cannot read property 'page' of undefined" error in the Tracking Agent on SharePoint pages with Angular
"Violation of PRIMARY KEY constraint 'PK_tab_sharepoint_tree_metadata_records_load'. Cannot insert duplicate key in object 'dbo.tab_sharepoint_tree_metadata_records_load'" error in the Portal Tree Updates job when importing metadata
Occasionally the CardioLog Tracking Agent folder is not converted to an application in IIS during installation
When filtering the page views by type table report by metadata columns, the report is not refreshed
"Could not create Value for Category. System.Data.SqlClient.SqlException: Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression" error in the User Categories Updates job
"Exception occurred on sending report by email. System.IO.FileNotFoundException: Could not find file" error when sending report via email as a PDF attachment
When filtering the social user activity table report by date range, the report is not refreshed
Cannot add custom user attributes columns to the unique users table report
"The MERGE statement attempted to UPDATE or DELETE the same row more than once" error in the Portal Tree Updates job
Display user email if user name is not provided in Yammer reports
"'Users' process couldn't finish importing data because of the following error: Year, Month, and Day parameters describe an un-representable DateTime." error in the Yammer Updates job
"TypeError: document.__Page is undefined" error in the Tracking Agent when using the Extended Tracking API
Occasionally the CardioLog Tracking Agent captures duplicate search events in SharePoint Online
"Permission denied" error in the Site Statistics feature when inheriting SharePoint permissions
Occasionally SharePoint term set field values are imported as value|GUID or GUID for metadata attributes in the Portal Tree Updates job
Occasionally the CardioLog Tracking Agent captures incorrect position for search result clicks
Occasionally message Bars with no show/hide time settings appear for a second when the page is visited and then immediately go back up and hide/close
Occasionally double entries of survey responses are submitted
"Console is undefined" error in the Tracking Agent in SharePoint 2010
"Object expected" error in the CardioLog Tracking Agent when using the message bar's option "Call For Action: Show the user a survey"
"An existing connection was forcibly closed by the remote host" error in the Portal Tree Updates job when importing metadata
Table widgets with date range of this hour/last hour do not return results in report generated mode
Support for Windows 2016
Upgraded SQLPackage to v.17 to ignore database tables column order in upgrades
"Exception: Warning! The maximum key length is 900 bytes. The index 'IDX_sharepoint_tree_parentid' has maximum length of 2017 bytes" error in the Portal Tree Updates job
Install prerequisites (.NET framework, Windows Server Roles) automatically
Added the ability to resize the left panel
Added new content types for activity feeds in the Content Contributions, Content Contributors, Portal Growth Trend, Portal Inventory, Portal Item Types, Liked Content, and Most Popular Content reports
Added the activity feed posts and comments columns to the User Activity table report
Changed the list items URL format in SharePoint Online - the list item URL is DispForm.aspx?ID=XX instead of XX_.000
Removed Active External Networks and External Network Activity Yammer reports
Sitrion Adaptor
Improved error handling in the tracking agent, when the SharePoint 2013 search pages are customized
"Arithmetic overflow error converting expression to data type int." error in the Portal Tree Updates job.
User categories columns added to the Unique Users table report occasionally disappear
"Error converting varchar to bigint" error in the Search Destination Pages report
Yammer Adaptor
SharePoint 2013 Adaptor
Engagement Package within CardioLog Analytics includes the Voice of Customer and Behavioral Targeting tools
A new amazing CardioLog 2011 UI
Agent prompt flagging
New Reports:
Assign the CardioLog administrator role to the CardioLog Service account
Page Views table report - support for 'min count = 0'