Contents
- Running the Uninstall Wizard
- Uninstalling the CardioLog Tracking Agent
- Removing the CardioLog Analytics HTTPModule for SharePoint
Running the Uninstall Wizard
- In Windows go to All Programs (All Apps) and find CardioLog right click the application icon and click Uninstall.
- Follow the Uninstall Wizard instructions.
Note: In order to ensure the continuity of usage data collection in repair/upgrade scenarios, the CardioLog installer does NOT remove the following components during uninstall. If you want to fully uninstall the product, please remove them manually.
- CardioLog database
- HKEY_LOCAL_MACHINE\SOFTWARE\Intlock\CardioLog registry key (32-bit) or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Intlock\CardioLog registry key (64-bit)
- IIS CardioLog application pool and CardioLog web site (EventCollector and CardioLogAgent web applications)
- Usage tracking code on the SharePoint servers
- Service and Web configuration files located in the CardioLog Installation folder (default directory - C:\Program Files\Intlock\CardioLog).
Uninstalling the CardioLog Tracking Agent
The JavaScript code is added to all SharePoint pages in one of the following ways:
- Deployed through a SharePoint solution.
- Automatically added to init.js in SharePoint 2010 and SharePoint 2013, core.js in SharePoint 2007 or ows.js in SharePoint 2003.
- Manually added to a common Java Script file on your SharePoint WFEs.
Removing the CardioLog Analytics SharePoint Solution
For SharePoint on-premise, the CardioLog Analytics Feature deployment process installs the following components:
- Feature solution files are copied to [sharepoint app server]\program files\common files\intlock\
- The CardioLogAgent directory is copied to [sharepoint app server]\program files\common files\intlock\
- CardioLogAgent web application is located on every SharePoint webpage
- The CardioLogAgent folder is copied to the LAYOUTS folder on all WFEs
- The tracking code is located in LAYOUTS\CardioLogAgent\CardioLogAgent.js
- Feature solution file (wsp) - cardiologtrackingagentfeature.wsp
Removing the "CardioLog Analytics" Feature using SharePoint Central Administration
- Deactivate the CardioLog Analytics feature to stop data collection.
To deactivate the CardioLog Analytics feature in SharePoint 2013, go to Central Administration > System Settings > Manage farm features
SharePoint 2013 - Manage farm features
To deactivate the CardioLog Analytics feature in SharePoint 2010, go to Central Administration > System Settings > Manage farm features
SharePoint 2010 - Manage farm features
To deactivate the CardioLog Analytics feature in MOSS 2007, go to Central Administration > Operations > Manage farm features
MOSS 2007 - Manage farm features
2. Retract the solution and remove it.
For SharePoint 2013 only - Go to Central Administration > System Settings > Manage farm solutions > Click cardiologtrackingagentfeature.wsp > Click Retract Solution.
For SharePoint 2010 only - Go to Central Administration > System Settings > Manage farm solutions > Click cardiologtrackingagentfeature.wsp > Click Retract Solution.
For MOSS 2007 only - Go to Central Administration > Operations > Solution Management > Click cardiologtrackingagentfeature.wsp > Click Retract Solution.
Once the solution status shows "Not Deployed", click Remove Solution in order to completely remove the solution.
- Open IIS Manager and remove the CardioLogAgent web application located under the _layouts folder
- Open the LAYOUTS folder and remove the CardioLogAgent folder
- Repeat these steps for each SharePoint website and each Web Front End server
Note: The "CardioLog Analytics" Feature can also be removed by using Command Line
Execute the following commands from command prompt in order to deactivate the feature, retract and remove the solution from your SharePoint farm (edit the directory path: 1X - 12 for MOSS 2007, 14 for SharePoint 2010, 15 for SharePoint 2013):
cd C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\1X\BIN
stsadm -o deactivatefeature -force -name "CardioLogAnalytics"
stsadm -o uninstallfeature -force -name "CardioLogAnalytics"
stsadm -o retractsolution -immediate -name "CardioLogTrackingAgentFeature.wsp"
stsadm -o execadmsvcjobs
stsadm -o deletesolution -override -name "CardioLogTrackingAgentFeature.wsp"
stsadm -o execadmsvcjobs
For SharePoint Online, you can choose between pausing and un-installing the tracking code from your SharePoint online site collection/s:
- To pause the tracking code, browse to your SharePoint Online site Solution Gallery (edit the website root URL): [https://intlock.sharepoint.com]/_catalogs/solutions/forms/allitems.aspx and deactivate the CardioLog Analytics Integration solution.
- To uninstall the tracking code, deactivate the CardioLog Analytics Integration solution and then delete the solution.
Removing the JavaScript Tracking Code
The code is located at the end of the file, between the comments: "//Intlock tracking code start" and "//Intlock tracking code end". In order to stop data collection remove or null the tracking code
- For SharePoint 2013 only - C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\TEMPLATE\LAYOUTS\init.js
- For SharePoint 2010 only - C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\LAYOUTS\[language code]\init.js
- For MOSS 2007 only - C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\TEMPLATE\LAYOUTS\[language code]\core.js
- For SharePoint 2003 only - C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\60\TEMPLATE\LAYOUTS\[language code]\ows.js
Delete your browser cache and verify that when you browse through your SharePoint website that you can no longer request the CardioLog tracking agent popup by clicking Ctrl+F12 on the keyboard or by clicking the Agent Console link.
Removing the CardioLog Analytics HTTPModule for SharePoint
- In your SharePoint server, remove the CardioLogHttpModule.dll from the GAC (See the Microsoft help documentation for more information).
- In your SharePoint server, modify the SharePoint Web.config file and remove the module registration for each web site:
For IIS 6.0 and IIS 7.0 running in Classic Mode:
<system.web>
<httpModules>
<add name="CardioLogHttpModule" type="CardioLog.HttpModules.EventsModule,CardioLogHttpModule, Version=1.19.154.6, Culture=neutral, PublicKeyToken=56b51e29d93ab3fb" />
<system.webServer>
<modules>
<add name="CardioLogHttpModule" type="CardioLog.HttpModules.EventsModule,CardioLogHttpModule, Version=1.19.154.6, Culture=neutral, PublicKeyToken=56b51e29d93ab3fb" />
<configuration>
<appSettings>
<add key="CardioLog.Events.DocExtensions" value=".doc*.docx*.ppt*.pptx*.pps*.ppsx*.txt*.pdf*.xlr*.xls*.xlsx*.log*.msg*.odt*.rtf*.csv*"/>
- Open the following file for editing: [Installation directory]\CardioLogAgent\js\AgentEmbed.js
In AgentEmbed.js, set element.HandleFileExtension to true:
element.HandleFileExtension = true;
In versions lower than 2.0.8.0, this file is located in [Installation directory]\CardioLogAgent\AgentEmbed.aspx - Restart the SharePoint IIS server (iisreset).
[Installation directory] - By default, the CardioLogAgent folder is located in the CardioLog Installation folder. If the CardioLog Analytics SharePoint feature is installed, the CardioLogAgent folder is located on all SharePoint WFEs under the SharePoint website "_layouts" folder.