Use this report to learn more about which users have engaged with your site recently and who hasn't. By understanding which of your users are not adopting well to the portal, you can begin to find and target their issues, and allocate training to those users. You can than continue to manage resources more effectively by focusing training on the users, groups and departments who need it based on accurate data.
The Active & Inactive Users report contains eight widgets, ready to be quickly filtered by time either using the Quarterly or Monthly filter buttons. Like any report, all widgets will immediately respond to any drill down or filter. Hover your pointer over any graph point to expand the exact values and other relevant details.
Visitor Adoption | Active & Inactive Users
Number of Inactive Users
This number indicates the amount of known users who have not accessed your site during the selected time frame.
Average Number of Visits Per User
This number shows the average amount of visit sessions each user engaged in during the selected time frame.
Average Length of Visit (Minutes)
This number displays the average amount of time in minutes a user spent navigating your site during each visit session.
Average Depth of Visit
This number indicates the average amount of pages clicked through during each visit session by user during the selected time frame.
Active and Inactive Users
This bar graph indicates the ratio of known users who have visited your site to those who haven't, separated by department or other customizable profile detail, during the selected time frame.
Number of Visits by User Name
This bar graph displays the total visit sessions made by all logged in users during the filtered time frame.
User Information
This display contains a summary of a selected profile's details.
Total Activity
This bar graph displays the total time spent on all pages by all users, and the total number of pageviews by all users, distributed by relevant time frame. Drill down or up on this widget to quickly move through broader or more specific time periods.