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  1. In order to repair CardioLog, you must uninstall it we recommend uninstalling the application and then re-install it. Uninstall ensures installing the lastest version. Uninstalling does not affect data collection continuity.
  2. Stop CardioLog Scheduling Service and CardioLog Diagnostics Service
  3. Start > All Programs > CardioLog Analytics > From the Windows Start Menu, go to All Programs and right-click on CardioLog Analytics and select Uninstall.
  4. Follow the Uninstall Wizard steps.

Note: In order to ensure the continuity of usage data collection in repair/upgrade scenarios, the CardioLog installer does NOT remove the following components during uninstall:

  • CardioLog database
  • HKEY_LOCAL_MACHINE\SOFTWARE\Intlock\CardioLog registry key (On 32-bit systems) or HKEY, or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Intlock\CardioLog registry CardioLog registry key (On 64-bit systems). 
  • IIS CardioLog application pool and CardioLog web site (EventCollector and CardioLogAgent web applications)
  • Usage tracking code on the SharePoint servers
  • Service and Web configuration files located in the CardioLog Installation folder (The default directory - is C:\Program Files\Intlock\CardioLog).

Running the Install Wizard

  1. Open CardioLog-Analytics-2.0.X.X.exe
  2. Follow the Installation Wizard steps.
  3. Start CardioLog Scheduling Service and CardioLog Diagnostics Service.