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The Tracking Agent JavaScript code is added to all SharePoint pages in one of the following ways:
- Deployed automatically through a SharePoint solution.
- Added manually to common SharePoint Java Script files or master pages.
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- Open IIS Manager and remove the CardioLogAgent web application located under the _layouts folder
- Open the LAYOUTS folder and remove the CardioLogAgent folder
- Repeat steps 1 - 2 for each SharePoint web application and each Web Front End server
Remove the 'CardioLog Analytics' feature using SharePoint Central Administration or the command line:
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1) Deactivate the CardioLog Analytics feature to stop data collection.
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For SharePoint 2013/SharePoint 2016 only - Go to Central Administration > System Settings > Manage farm solutions > Click cardiologtrackingagentfeature.wsp > Click Retract Solution.
For SharePoint 2010 only - Go to Central Administration > System Settings > Manage farm solutions > Click cardiologtrackingagentfeature.wsp > Click Retract Solution.
For MOSS 2007 only - Go to Central Administration > Operations > Solution Management > Click cardiologtrackingagentfeature.wsp > Click Retract Solution.
Once the solution status shows "Not Deployed", click Remove Solution in order to completely remove the solution.
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Execute the following commands from command prompt on the SharePoint application server in order to deactivate the feature, retract and remove the solution from your SharePoint farm (edit the directory path: 1X - 12 for MOSS 2007, 14 for SharePoint 2010, 15 for SharePoint 2013, 16 for SharePoint 2016 and SharePoint 2019):
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Delete your browser cache and verify that when you browse through your SharePoint website that you can no longer request the CardioLog tracking agent popup by clicking Ctrl+F12 on the keyboard.
SharePoint Online
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Removing the Tracking Agent Components Automatically using PowerShell
In order to remove the tracking agent components from all selected site collections automatically, follow the below instructions:
- Go to the Administration section of the navigation pane, click System Configuration, select SharePoint Tree Adaptor and then select your SharePoint Online tenant.
- Click on the Download button to download the automatic deployment package. The deployment package also includes the RUN_UNINSTALL.ps1 PowerShell script which removes the tracking agent SharePoint solution (wsp) and Java Script tracking code from all selected site collections, as well as the modern sites integration app on the App catalog and on all selected site collections and their sub-sites.
SharePoint Tree Adaptor Settings Right click the WSP-Tracking-Install-Script.zip file, select Properties > General and click on "Unblock" before unzipping it.
Execute the RUN_UNINSTALL.ps1 script in PowerShell. Make sure the you have the following prerequisites before executing the PowerShell script:
- You must have PowerShell version 5.1 or higher with the MS Online module installed.
- The credentials of the SharePoint Online global administrator.
Removing the Tracking Agent Components Manually
In order to remove the tracking agent components from your site collections manually, follow the below instructions:
- Browse to each SharePoint Online site collection Solution Gallery (edit the website root URL): [https://intlock.sharepoint.com]/_catalogs/solutions/forms/allitems.aspx, deactivate the CardioLog Analytics Integration solution and then delete the solution.
SharePoint Online Solution Gallery - Browse to each SharePoint Online modern site and remove the CardioLog Tracking Agent App by clicking on the gear icon > Site Contents > CardioLog Tracking Agent > Remove.
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